Your privacy is our priority. This document transparently explains how dorahoki collects, uses, stores, and protects your personal information as a player on our platform.
We do not merely comply with the law — we build trust through concrete, demonstrable data protection practices.
All data transmitted between your device and dorahoki servers is protected with 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions.
Dorahoki does not sell, rent, or distribute your personal information to any third party for marketing purposes. Your data is used solely for the platform operational purposes stated in this policy.
Access to players' personal data is restricted to staff who need it to perform their duties. All access is logged and continuously monitored by our security team.
We only retain your personal data for as long as necessary for the stated purposes or as required by law. Data that is no longer needed will be securely deleted.
You have the right to access, correct, delete, or object to the processing of your personal data. Requests can be submitted to our privacy team and will be processed within 30 business days.
In the event of any data breach affecting your personal information, dorahoki is committed to notifying you within the timeframe required by applicable data protection laws.
Dorahoki ("we", "our platform") takes our responsibility to protect every player's privacy seriously. This Privacy Policy is designed to give you a clear understanding of how your personal information is collected, used, stored, and protected when you use our online wagering platform.
We understand that your trust is our most valuable asset. That is why we ensure every aspect of our data handling complies with the highest standards and the data protection laws in force in Malaysia, particularly the Personal Data Protection Act 2010 (PDPA).
This policy applies to all players who register an account, use our services, browse the website, or interact with the dorahoki platform through any channel, including the website, mobile app, and live customer support chat.
Dorahoki only collects personal data that is strictly necessary to provide you with a safe, responsible, and high-quality service. The following are the categories of data we collect:
Summary of Data Collection Purposes
| Data Category | Primary Purpose | Legal Basis |
|---|---|---|
| Identity Information | KYC Verification Account Security | Legal & Contractual Requirements |
| Contact Information | Communications Customer Support | Contract Performance |
| Financial Information | Payment Processing Fraud Prevention | Legal & Contractual Requirements |
| Technical Data | Security Platform Enhancement | Legitimate Interest |
The information we collect is used strictly for the following purposes, and nothing beyond that:
We do not use your personal data for automated decision-making that significantly affects you without appropriate human review.
Dorahoki does not sell or rent your personal data to any third party. However, in the course of operating the platform, we may share data with the following categories of third parties within limited and controlled circumstances:
We use trusted third-party service providers for specific functions such as payment processing, identity verification, and technology infrastructure. All such providers are bound by strict confidentiality agreements and may only use your data for the specified service purposes.
Dorahoki may be required to disclose your personal information to government authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or to protect the legitimate rights of the platform and its users.
In the event of an acquisition, merger, or sale of dorahoki's business assets, your personal data may be transferred as part of that transaction. You will be notified in advance if this occurs, and the applicable new privacy policy will be clearly stated.
We implement comprehensive technical and organizational security measures to protect your personal data from unauthorized access, loss, alteration, or disclosure. These measures include:
While we take all reasonable precautions, no system can be guaranteed 100% secure. You also play an important role in keeping your account safe by using a strong password and never sharing your login credentials with anyone.
Dorahoki uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.
You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality of some platform features. For more information on managing cookies, please refer to your browser's help documentation.
As a dorahoki player and as an individual protected under the Personal Data Protection Act 2010, you have the following rights regarding your personal data:
Requesting a copy of the personal data we hold about you
Correcting inaccurate or incomplete personal data
Requesting deletion of your personal data under certain circumstances
Objecting to data processing for direct marketing purposes
Requesting restriction of data processing under certain circumstances
Receiving your data in a machine-readable format
To exercise any of the above rights, please contact our privacy team via live chat on the platform or our support email. We will process your request within 30 business days. In complex cases, this period may be extended up to 60 days with prior notification to you.
As an online platform, some of your personal data may be processed or stored on servers located outside Malaysia. dorahoki ensures that any international data transfers are carried out with safeguards equivalent to Malaysia's PDPA.
Safeguards we implement for international data transfers include:
The dorahoki platform is not intended for individuals under 18 years of age. We do not knowingly collect or process personal data of minors. If we discover that personal data of someone under 18 has been collected without proper age verification, we will take immediate steps to delete that data and close the account in question.
If you are a parent or guardian and discover that your child has registered an account on our platform, please contact us immediately so we can take appropriate action without delay.
Dorahoki reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to you via:
We recommend you review this Privacy Policy page periodically. The "Updated" date at the top of this document always reflects the effective date of the latest version. Your continued use of the dorahoki platform after any changes take effect constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer through the following channels:
If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) or the relevant data protection authority in your region.
Dorahoki builds a secure platform not just to comply with the law — but because we value every player. Register today and play with peace of mind.
Players must be 18 years of age or older. Please read Terms and Conditions and Responsible Gaming us.